Hey there👋, here’s is a little intro about me!
I’m Ijeoma ‘Aijay’ and I’m the fingers behind this blog. I’m a freelance customer support specialist for SaaS and Ecommerce businesses who need help improving and optimising their support processes and a full time blogger by design.
I created Beyond Her Notes in 2022 out of a desire to share my knowledge and experiences from my freelance business and my solo trips accross Europe. Beyond Her Notes is designed to be a resourceful journal for new freelancers, travel enthusiasts, and anyone who finds the knowledge that they seek.
When I’m not soaked in technical support, I take time off and go on short solo trips to destinations that interests me whilst making sure my clients are not left behind. Even though the cons of solo travel is not having anyone to take your pretty pictures, I have maintained a log of memories from my trips and they are compiled in My Trips in Jpeg.
For enquiries and collaborations, do not hesitate to contact me.
Also, I just started writing on Medium and I think you should check it out and support me there. 😉

Aside my Blog,
When I’m not writing on my blog, I am busy helping busy entrepreneurs and SaaS startups optimise their support processes and improve their customers’ satisfaction. With 4+ years of experience and proficiency in customer service and ecommerce operations (Shopify, etc), I take care of your customers while you scale your business to the next level.
If my skills fit into your business goals, you can stalk my freelance website and you are always welcome to review my portfolio. If you need help or need an extra hand with your support ticket, kindly get in touch with me.
If you’ve reached here, that means you’re still checking me out. 😉
Feel free to subscribe to my blog, stalk me on my social channels, pin my posts or reach out to me for blog-related inquiries.
Toodals! 😉